Job title: SQL database Implmentor
Job Field: Medical Care Solutions and business solutions.
Department: Technical support department
Job Type: Full Time
Branch: Cairo
Job description: the point in BOLD is a MUST.
- Provide software and implementation support for Millensys Information System.
- Perform direct customer, dealer, and service center technical and customer support via telephone, e-mail, and electronic mechanisms.
- Understand product functionality and use to drive customer based solutions.
- Customize reports and deliver it to the customer depending on their needs.
- Demonstrate a high level of empathy for customer concerns and commitments to timelines.
- Work as a team member, integral to the successful implementation of targeted objectives.
- Resolve and document service issues. Case and project management of software related issues and implementation milestones.
- Time tracking for client billing and project management.
- Document suggestions for continued improvements to internal systems and products.
- Prepare training materials and develop training structure to meet the objectives given by the Sales team.
- Continually seeks opportunities to increase customer satisfaction & deepen client relationships.
- Builds a knowledge base of each client's business, organization and objectives.
- Other duties as assigned.
Skills:
- Preferred financial background with ERP, CRM systems
- Minimum of 1 years of experience in a product support, repair or troubleshooting capacity.
- Troubleshooting performance issues related to software.
- Excellent customer relations skills and organization skills.
- Familiar with Microsoft Performance Monitor and Microsoft SQL Server.
- Experienced in creating dynamic reports and customize reports using report builders such as crystal reports
- Microsoft SQL Administration Experience is an advantage
- Demonstrated effective oral communication skills; diction, grammar and tone.
- Ability to work in a flexible, team environment
- Strong ability to analyze abstract problems and find solutions.
- Desire to learn continually.
- Stable work history; demonstrated tendency to stay with a job.
- Working knowledge of DICOM and HL7 protocols and other healthcare related integration standards and initiatives (IHE) (Advantage)
- Experience with healthcare-related workflow and components (RIS, PACS) (Advantage)
Compensation:
1- Attractive salary.
2- Medical insurance.
3- Good Work Environment.
4- Over time.
Interested candidates send C.V to hr@millensys.com and please write the job title in the mail subject as anything unlike this will be neglected.
Job Field: Medical Care Solutions and business solutions.
Department: Technical support department
Job Type: Full Time
Branch: Cairo
Job description: the point in BOLD is a MUST.
- Provide software and implementation support for Millensys Information System.
- Perform direct customer, dealer, and service center technical and customer support via telephone, e-mail, and electronic mechanisms.
- Understand product functionality and use to drive customer based solutions.
- Customize reports and deliver it to the customer depending on their needs.
- Demonstrate a high level of empathy for customer concerns and commitments to timelines.
- Work as a team member, integral to the successful implementation of targeted objectives.
- Resolve and document service issues. Case and project management of software related issues and implementation milestones.
- Time tracking for client billing and project management.
- Document suggestions for continued improvements to internal systems and products.
- Prepare training materials and develop training structure to meet the objectives given by the Sales team.
- Continually seeks opportunities to increase customer satisfaction & deepen client relationships.
- Builds a knowledge base of each client's business, organization and objectives.
- Other duties as assigned.
Skills:
- Preferred financial background with ERP, CRM systems
- Minimum of 1 years of experience in a product support, repair or troubleshooting capacity.
- Troubleshooting performance issues related to software.
- Excellent customer relations skills and organization skills.
- Familiar with Microsoft Performance Monitor and Microsoft SQL Server.
- Experienced in creating dynamic reports and customize reports using report builders such as crystal reports
- Microsoft SQL Administration Experience is an advantage
- Demonstrated effective oral communication skills; diction, grammar and tone.
- Ability to work in a flexible, team environment
- Strong ability to analyze abstract problems and find solutions.
- Desire to learn continually.
- Stable work history; demonstrated tendency to stay with a job.
- Working knowledge of DICOM and HL7 protocols and other healthcare related integration standards and initiatives (IHE) (Advantage)
- Experience with healthcare-related workflow and components (RIS, PACS) (Advantage)
Compensation:
1- Attractive salary.
2- Medical insurance.
3- Good Work Environment.
4- Over time.
Interested candidates send C.V to hr@millensys.com and please write the job title in the mail subject as anything unlike this will be neglected.
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